Support site for email

Welcome to the support service for the University of Edinburgh Alumni Email Service.

From 14th of September, login via MyED Portal to your Ed-Alumni E4L account will be discontinued. You will have received an email to set up your direct access username and password. If you have not already received this, please contact the IT Support team.

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Service Updates

Update to servers planned for August

Last Updated: 28-Jul-2020 09:15

Originally announced in March but delayed due to COVID-19, we will be performing some updates on our servers In August which will include changes to SSL connections to our services. As a result of the changes, we will be dropping support for TLSv1.0 and TLSv1.1.
Browsers released in the last 5 years will not be affected by this update and will benefit from the higher security version.
Older browsers, however, may have difficulties connecting to our services.
In this regard, we recommend that our members use browsers and operating systems no older than the following:
  • Chrome 33+
  • Edge Firefox 34+
  • Opera 20+
  • IE 11+
  • Safari 8+
  • Windows 7+
  • MaxOS 10.10+

Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)

Last Updated: 04-Jun-2020 01:51

Dear members,
We will be performing some server maintenance starting at 18:00BST (17:00UTC) on Friday 19th June and finishing no later than June 30th.
Services will remain available while the maintenance is carried out, but some minor disruption is to be expected.

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