Welcome to the support service for the University of Edinburgh Alumni Email Service.
From 14th of September, login via MyED Portal to your Ed-Alumni E4L account will be discontinued. You will have received an email to set up your direct access username and password. If you have not already received this, please contact the IT Support team.
Log in to your Ed-Alumni account
Service Updates
UK Live Server Maintenance - Starting 21-Oct-2024
Last Updated: 07-Oct-2024 08:48
We will be carrying out some maintenance during the week commencing Monday 21st October at 09:00.
Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.
Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.
Server Maintenance - Monday 13th November
Last Updated: 13-Nov-2023 01:22
We will be performing some server maintenance between 21:00 and 23:00(GMT) tonight.
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.
Services will remain available while the maintenance work is carried out, with a low risk of some minor disruption.
Help with using webmail
- How do I import my emails and contacts from another email account?
Getting started - How do I change my email address or username?
Email Account How-Tos - How do I automatically forward my emails to another account?
Email Account How-Tos - How do I set up an Out of Office automated response?
Most Common Questions - How do I see how much of my email quota I am using, and where?
Email Account How-Tos - How do I use multiple identities?
Email Account How-Tos - How do I set up email filters?
Email Account How-Tos - How can I archive my emails for safekeeping or transfer?
Most Common Questions - I don't think I am receiving any emails.
Troubleshooting - How do I set up/manage my aliases?
Email Account How-Tos - How do I upgrade my account?
Email Account How-Tos - How do I renew a FREE subscription?
Email Account How-Tos - How do I close my account?
About our accounts - IMAP/POP
Glossary - Password Strength Tips & Tricks
Tips and information - How do I get/use a simple hosting FTP package?
Email account user guides - My email forwarding is not working.
Troubleshooting - Emails people send to me are bouncing back to them!
Troubleshooting - SMTP
Glossary - SSL/TLS
Glossary - What is Greylisting?
Glossary - Spam, Phishing and Spoofing
Glossary - What is the total maximum file size an email attachment can be?
Most Common Questions
Frequently asked questions
- How do I import my emails and contacts from another email account?
- How do I change my email address or username?
- How do I use multiple identities?
- How do I set up email filters?
- How can I archive my emails for safekeeping or transfer?
- I don't think I am receiving any emails.
- How do I set up/manage my aliases?
- How do I upgrade my account?
- How do I renew a FREE subscription?
- How do I close my account?
- IMAP/POP
- Password Strength Tips & Tricks
- My email forwarding is not working.
- I can't send/receive emails from my mail client/phone.
- Emails people send to me are bouncing back to them!
- SMTP
- SSL/TLS
- What is Greylisting?
- Spam, Phishing and Spoofing
- What is the total maximum file size an email attachment can be?
- New Graduate FAQ
- I am staying on at Edinburgh, how do I stop my SMS account from forwarding to my alumni account?