Support site for email

Welcome to the support service for the University of Edinburgh Alumni Email Service.

Service Updates

[Resolved] Webmail access issues

Last Updated: 28-Jul-2015 03:24

We're currently experiencing an outage with one of our servers that may be affecting logins & access to email via webmail or mail client. We are currently investigating this issue further to identify the cause of the issue.


UPDATE 15:28: Issue appears to have been caused by networking problems, but is now resolved. Our team will monitor going forward to ensure stability.

Server Maintenance - 3 hours from Sunday 26th July 11:59pm BST

Last Updated: 24-Jul-2015 05:39

Dear members - we are performing some server upgrades and bringing online some brand new hardware. This will require us to perform work during a scheduled maintenance window that will begin just before midnight this Sunday 26th July UK time and last until 3am. During this time all services will be offline and we will be giving updates via twitter. 

Help with using webmail