Support site for ed-alumni.net email

Welcome to the support service for the University of Edinburgh Alumni Email Service.

Service Updates

Mail server issue

Last Updated: 29-Jul-2014 03:20

[15.19] We are currently investigating an issue with one of our mail servers that will be affecting the service for around 25% of our members. Updates to follow.

[15.24] The mail server in question is now being rebooted, and the data stores synchromised. 

[15.26] Everything is now running normally and access should be restored. However we will continue to monitor the service while it stabilises. 

Server Maintenance - 25-July 2014 [COMPLETED]

Last Updated: 25-Jul-2014 04:47

Dear members,

We will be performing some maintenance on one of the servers tonight at 10pm BST.

There may be a short loss of connectivity to web services as the server is taken offline and the services switched onto another server in the cluster.

We do not expect the loss of service to last more than a few minutes.

We apologise for the inconvenience that this may cause.

 [22:30]

Maintenance has been completed.

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