Support site for email

Welcome to the support service for the University of Edinburgh Alumni Email Service.

Service Updates

The ShellShock Bug

Last Updated: 26-Sep-2014 12:08

Dear Members, the internet wide 'ShellShock' bug that is in the news has the potential to be a major incident. We ensured that any affected servers were immediately updated yesterday morning. Any further updates will also be applied as soon as available. So far we have not detected any attack on our systems and we are closely monitoring the developing situation

Mail server issue

Last Updated: 29-Jul-2014 03:20

[15.19] We are currently investigating an issue with one of our mail servers that will be affecting the service for around 25% of our members. Updates to follow.

[15.24] The mail server in question is now being rebooted, and the data stores synchromised. 

[15.26] Everything is now running normally and access should be restored. However we will continue to monitor the service while it stabilises. 

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