Support site for ed-alumni.net email

Welcome to the support service for the University of Edinburgh Alumni Email Service.

Service Updates

Scheduled Maintenance - 8th April 2012 [COMPLETED]

Last Updated: 07-Apr-2012 06:01

On Sunday 8th April between 20:00 and 22:00, we will be performing some maintenance on our storage servers. During this time there will be some disruption to the service as the storage servers are briefly taken offline. We do not anticipate the outage to last more than 60 minutes.

Please note that we have had to postpone this maintenance which will now be taking place at the same time tomorrow (Monday 9th April).

This was completed as scheduled on the evening of the 9th.

Service Outage

Last Updated: 19-Mar-2012 03:58

[15.57] At around 3.50pm we experienced a brief outage when one of our storage servers went down. Our web servers have now come back up, and we are investigating the remaining issues. Full service is expected to be restored in 10-15 minutes. Please accept our apologies for any inconvenience caused.

[16:40] The service is now running normally again.

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